Well it was really more like Ted Nugent and the Amboy Dukes “Journey to the Center of the Mind” or mindless depending on what side of the internet you were on.
A few days ago my work email account went south, like Antarctica south, Penguins and all. Well, ok, there weren’t any Penguins but I sure was honking like one.
I prefer Outlook express over the full blown version of Outlook simply because, well, it’s simple, do the email and move on, no stupid calendars with 600 inane meetings you will never make or even care to attend etc. I have found the more complicated software is to use the less efficient it really is.
Anyway, my company has a website and all the employee email addresses are BlahBlahBlah@BlahBlah.com so it’s quite professional and all but, domain names are cheap and so are web server / email services, my company just had to seek out the cheapest, it is their way. I have had problems with them in the past but this one was new and obscure. The name, you ask? Well Epix of course!
I could receive the first email in the queue but then nothing, Outlook express just sat there acting stupid, daring me to check settings I knew had not been changed and knew better than to change. It took about 2 days with tech support just to set up the stupid system, I knew better. I can look at the pending emails via web-mail and did that, I had 11 emails to download to Outlook express but only the first would come through. Common sense told me that the system was working if it would receive the first, but, the rest not downloading had me entirely baffled. Reluctantly, I sought out the “chat” Tech support for the email provider.
First and foremost, the person I worked with was polite and professional, but, would not have me being logical, no, no, no. “It has to be your settings”, (although they worked for 16 months), “they are wrong, let me take control of your PC and I will fix them”. Now, I am NOT a computer guru or anything even close, but I know enough to make me extremely dangerous (to my own PCs health) and I know you don’t mess with success, if it ain’t broke don’t try fixing it. But, he was the expert right? So after changing my incoming POP and my outgoing SMTP and my email address, pinging the temples in China and renewing everything but my drivers license he came to the conclusion it had to be my wireless router. “You should put your settings back as they were before we started. Is there anything else I can help you out with?” HUH? What? Um ok, have a nice IT Career…
So after fighting with windows system restore for about an hour, I was able to get the original settings back and even though I knew it was not the problem I bypassed the router and found it was not the problem, go figure. On a whim I went back to the web-mail and moved the second message which had a 2Mb attachment to a “saved” folder and then went back to Outlook express and tried it again, the emails came flooding in and I am now plotting to thrash the sender of the email with the 2Mb attachment, (which I downloaded manually from the web-mail in about 20 seconds), while a thrashing may be kind of extreme, it does beat the alternative, I could send him a 4Mb attachment with some do-hickey that hangs up his email, but that would just be downright cruel.
Now just to be fair, (and to satisfy my own curiosity) I used my other email account to send the same attachment to my work email account (I know what you’re thinking, but seriously, I am not a glutton for punishment) and it came through just fine, so the attachment really was not the problem and a thrashing is not in order. What the real problem was, I will probably never know.